Solera’s dispatch management software streamlines every aspect of a fleet dispatcher’s job. GPS tracking helps drivers follow the most efficient routes and ensures your planned route matches the actual route. It smooths communication between teams and efficiently manages customer service questions with up-to-the-minute information.
In trucking, effective dispatch optimization software is essential for successful logistics and transportation management. Solera’s cloud-based dispatch software helps fleets coordinate their trucks, drivers, and load assignments, including scheduling, communication, and truck monitoring.
Solera dispatch goes far beyond routing
Solera offers the best dispatching software in the industry, going beyond standard GPS routing and fleet dispatch software to automatically analyze complete truck fleet data and events from past deliveries so routing and customer deliveries are fully optimized.
The Solera dispatch system enhances the customer experience
Streamline communication between drivers, the back office, and customers, reducing service inquiries
Solera dispatch software integrates with our other systems
Our dispatch software easily connects with other Solera solutions, such as Routing, Asset Tracking, and our Compliance and ELD solutions.
The Solera system features real-time communication
Streamlined, real-time communication between drivers, the back office, and customers makes everyone’s life easier. As you evaluate current route plans in real time, you can notify drivers of changes to eliminate wasted miles and keep customers up to date, reducing service inquiries.
Yes, Solera offers comprehensive training for its dispatch management software to ensure your team can fully leverage its capabilities. Our training services include on-site sessions, virtual classes, and self-paced online modules, covering everything from basic navigation to advanced features. We customize our training programs to meet your fleet’s specific needs, helping you maximize the benefits of the software and achieve a quick return on your investment. Continuous learning resources are also available to keep your team updated on new features and best practices.
Solera’s dispatch management software is designed to support fleets of all sizes. Whether you manage a small fleet or a large, complex operation, our software scales to meet your needs. For smaller fleets, the system offers powerful tools to optimize routes, reduce costs, and enhance customer service, making it a valuable investment. Larger fleets gain additional benefits through advanced features like AI-driven route optimization and real-time communication to streamline operations and improve efficiency across the board.
Drivers can easily communicate with dispatching teams using Solera’s integrated driver app–an integral component of our dispatch management and driver experience solutions. This app allows drivers to receive real-time updates, ask questions, and report issues directly from the cab. It streamlines communication, reducing the need for phone calls and ensuring that drivers always have the most up-to-date information. The app effectively keeps drivers and dispatchers connected throughout the day, making it easy to resolve any issues quickly.
When customer requests and delivery instructions change while a vehicle is on the road, Solera’s dispatch management software automatically updates the driver through the integrated app. The driver receives real-time notifications with the new instructions, ensuring they are always aware of any changes. This feature streamlines communication, allowing dispatchers to monitor the delivery process and make adjustments as needed, keeping operations on track even when unexpected changes occur.
Solera’s dispatch management software gives you plenty of flexibility when setting and adjusting dispatch priorities. You can set priorities based on factors like customer requirements, delivery deadlines, and specific operational needs. The system allows real-time adjustments to handle last-minute changes or urgent requests, ensuring your fleet stays efficient and responsive. Whether it’s reprioritizing deliveries due to traffic conditions or adjusting routes for an urgent order, the software helps keep everything running smoothly.
Changing dispatch priorities in Solera’s system is easy and intuitive. Dispatchers can make real-time adjustments through a user-friendly interface, quickly communicating new priorities to drivers. The system’s flexibility means that even complex changes, like rerouting multiple vehicles, are handled efficiently without disrupting overall operations. This ease of use helps dispatchers manage dynamic conditions to keep your fleet on schedule.
Solera offers comprehensive support to help you get the most out of your dispatch management software. In addition to onboarding training, we provide implementation services to seamlessly integrate the software into your operations. We also offer strategic services designed to boost productivity, safety, compliance, and cost savings. Our team is ready to assist with any technical issues, providing ongoing support to ensure your systems run without a hitch.
